Shipping and Returns
SHIPPING
Free — domestic orders over $50 ship USPS/UPS
We currently offer a Flat Shipping Cost of $5.95 /Shipping costs can change anytime. Please allow 3-7 working days for delivery from shipment date.
INTERNATIONAL ORDERS
Will be shipped via DHL Post International, UPS or FEDEX. Shipping costs vary depending on the country being delivered to and will be calculated at checkout. Please allow 5-15 working days for delivery from shipment date.
RETURNS
In the event you need to schedule a refund, we are happy to refund unworn items with its original packaging within 14 days of purchase date. If you would like to schedule a return, please email us at shop@eorthe.co. Customers are responsible for return shipping charges for all returns except in the case of a manufacturing defect or a shipment mistake.
**Items on sale are sold as final sale and cannot be returned.
ADDRESS DISCLAIMER
It is the responsibility of the buyer to make sure that they enter their address correctly. We cannot guarantee address changes as most orders are processed and shipped within 2-5 business days. Please double check the address you are entering, as we will not be held responsible for packages that are sent to the wrong address that the buyer has entered.
If your order is already processing or has already shipped, we cannot change the address. In the case that your order is shipped back to us, we will be able to re-ship your order (customer will be required to pay additional shipping fees) or issue a refund minus shipping/processing fees.
TURN-AROUND TIME
Domestic orders: 2-5 business days.
International orders: 5-15 business days